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CopperCom’s Technical Assistance Center (TAC) is designed to help you report, track, and resolve issues that relate to CopperCom’s local exchange solutions. Our TAC support team provides timely assistance in back office integration, installation, training, program management, and customer support to help you with the successfully deployment and operation of your network.

Base service hours: Monday to Friday, 7:00AM to 7:00PM CT
Extended support: 24 hours a day, 7 days a week (24 x 7)
   
Telephone support: 1-800-285-3269
Email support: TAC@coppercom.com
Fax support: 1-561-322-4009

For documentation, installation notes and technical support, login here.